Refund and Returns Policy
At Foreignholics, we strive to deliver quality products and a smooth shopping experience. This policy outlines the conditions under which returns and refunds are accepted.
Returns
You may request a return within 7 days of receiving your order
- To be eligible for a return
- The product must be unused and in the same condition as received
- The product must be in its original packaging
- Proof of purchase is required
Returns will only be accepted in the following cases
- Wrong item delivered
- Product received is damaged or defective
- Item is significantly different from the description
Returns will not be accepted for
- Used or worn products
- Items without original packaging
- Products damaged after delivery due to misuse
Refunds
Once your return is received and inspected, we will notify you regarding approval
If approved, the refund will be processed to your original payment method
Refund timelines may vary depending on your bank or payment provider but usually take 5 to 10 working days
Non Refundable Items
Certain items are not eligible for a refund
- Sale or discounted items
- Gift cards, if applicable
- Personal use or hygiene-related products, if any
Cancellation Policy
Orders can be cancelled only before they are processed or shipped
Once the order is shipped, cancellation will not be possible
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error
Shipping charges are non refundable
Damaged or Wrong Products
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos
We will arrange a replacement or refund after verification
How to Request a Return or Refund
To initiate a return or refund request, please contact us with
Order number
Reason for return
Supporting images, if applicable
Our team will respond with further instructions
Contact Us
For any questions related to returns or refunds, you can contact our support team through the website contact page